A SOMERSET mortgage broker was crowned the best in the south west – and the second best in the UK – at the country’s largest residential property awards.

The Levels Financial, based at Upton Bridge Farm, in Long Sutton, scooped three awards at the 2025 ESTAS.

After a successful outing last year, including Silver in the South West and Bronze in the UK, the firm went one better in each category in 2025.

The ESTAS awards recognise estate agents, conveyancers, mortgage brokers, and suppliers “delivering outstanding customer service across the UK”.

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However, unlike most industry accolades, the awards are determined by customer reviews, which undergo rigorous verification once the moving process is completed.

This year, a total of 15,218,595 customer reviews on the ESTAS platform were reviewed.

The Levels Financial directors with the award for second best in the UK

The Levels Financial received their gongs during a ceremony on October 17 at the Grosvenor House in Mayfair, London, hosted by property expert and TV presenter, Phil Spencer.

Tom Horsey, managing director at The Levels Financial, said: “Winning gold in the South West and silver nationally is an incredible honour for all of us at The Levels Financial, and we couldn’t be more proud.

“The ESTAS are especially important to us because it’s all about feedback from those who have trusted us with their finances. We are truly grateful to all of our clients for their continued confidence and support.

“Our goal has always been to redefine the industry by being approachable and transparent rather than just feeling like another transaction.

“This recognition validates the dedication and care our team has put into every client relationship, not just over the last year, but since our inception.”

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